Recruitment

Job Purpose:

Responsible for the accurate and timely creation of production supply instructions. Creating and maintaining capacity plans, material supply orders and manufacturing instructions. Supporting the Plant manager with customer queries, assisting production supervisors with supply and demand orders, schedules and changes. Ensure inventory is available on time for production and production demand is monitored.

Key relationships:

• Plant Managers
• Other Production Planner
• Production line leaders
• Commercial managers
• Customer Action Teams
• Supply chain team
• Suppliers

 Duties, responsibilities, and essential functions:

 HSE & Quality responsibilities

• Take responsibility for personal health and safety.
• Always work in a safe way. Do not behave in a way that could cause harm to oneself or other employees, ever.
• Conform to all company policies, safe systems of work and Health & Safety legislation.
• Observe and act in accordance with all signage, instructions and rules relating to safety at all times.
• Always wear appropriate PPE as instructed or mandated. Do not modify or damage PPE.
• Attend and complete all mandatory training.
• Report all accidents, dangerous occurrences, and potential hazards to Manager.

• Be personally responsible for the quality of own work.

• Advise Manager, in a timely manner, of any inconsistencies, defects or suspected quality non-conformances in products, tools or processes.

 Duties and responsibilities

• Monitor demand orders across multiple production lines and maintain capacity plans.
• Ensure capacity plans are processed accurately and lead times are maintained and communicated to the business.
• Ensure production lines have manufacturing instructions ready on time.
• Communicate demand fluctuations and potential capacity concerns to Plant Manager and Line Leaders, accurately and in good time.
• Monitor factory demand and create trend data for analysis.
• Using company ERP system, schedule works orders, create purchase orders and receipt inventory.
• Provide ERP system support to Line leaders and Plant manager, process system queries.
• Maintain and monitor inventory levels and adjust supply orders accordingly.
• Support Plant manager with customer queries and changes to schedules.
• Communicate with Customer Action Teams and the Plant team about changes, or queries.
• Communicate any delays in supply orders with Commercial teams.
• Complete administration tasks for Plant manager.
• Assist Line Leaders with scheduling orders where necessary.
• Suggest improvements to processes and systems to create operational efficiencies.

 Key professional skills:

• Coherent and concise verbal and written communication skills.
• Excellent MS Excel skills.
• NAV ERP experience.
• Collect or create accurate data.
• Capacity scheduling and planning.
• Raising purchase orders, receiving inventory into system, creating production orders on ERP system.
• Be able to work collaboratively with peer group and wider business departments.

 Essential Knowledge and experience:

• Proven previous experience in a similar manufacturing role.
• MS Excel skills.
• ERP system knowledge.

Personal attributes and talents profile:

• Behave professionally and with integrity in-line with company values, be calm under pressure.
• Clear communicator.
• Maintain composure when working under pressure.
• Be self-motivated and able to positively motivate others.
• Strong team player.
• Self-organised.
• Able to use own initiative and be proactive.
• Be able to follow standardised processes efficiently whilst always stiving to improve quality, cost and delivery.

Variation to duties:

In addition, occasional out of standard hours including weekend work may be required as job duties demand. You may also be required to undertake other occasional duties as may be reasonably requested of you commensurate with your capabilities.

GDPR Compliance:

Due diligence when dealing with all personally identifiable information in accordance with current data protection regulations.

Security Awareness and Data Protection training will be mandatory to comply with current Data Protection Regulations and associated competency standards.  

Ready to take the next step? Email hr@foster-gamko.com

Reports to: Spares Supervisor

Location: Kings Lynn      

Job Purpose:                

Processing customer parts orders.

Duties and Responsibilities

• Responding to emails from customers and dealing with their order enquiries.
• Using the in-house computer system to log order details
• Organising returns and collections.
• Arranging credits for customers when required.

Skills & Qualifications

• Must be computer literate
  • Experience with Microsoft NAV would be an advantage but not essential
• Fast and accurate keyboard skills
• High attention to detail
• Excellent written communication skills

GDPR Compliance

Due diligence when dealing with all personally identifiable information in accordance with current data protection regulations.

Security Awareness and Data Protection training will be mandatory to comply with current Data Protection Regulations and associated competency standards.  

Ready to take the next step? Email hr@foster-gamko.com

Reports to: IT Manager

Location: Kings Lynn

Job Purpose:

As the 1^st point of contact and operational and commercial department administrator, the role covers a broad range of deliverables.

As the 1^st point of contact, the role advocates a continuous and consistent approach to the following of IT processes and governance and supports the business with regular updates and communications for individual issues and projects, assists with the collaboration efforts between IT and business along with keeping the IT team members to account on open tickets.

Inclusive is to be the custodian of the asset register. This includes the likes licencing, software and hardware and the appropriate commercial administration activities around all the assets. This is important due to their regulatory and legal demands IT departments and businesses have when it comes to asset management. These tasks also include the purchasing of all licences, software and hardware in line with IT requirements and business objectives.

Duties and Responsibilities

Operations:

• First point of contact for all enquiries into the IT Office, converting end user requests / incidents into Tickets 
• Keeping the ticketing system up to date and chasing resolvers and end users for updates on their tickets
• Field / assign tickets to the wider team allocating according to skill set
• Where necessary support the investigation and resolving of requests and incidents working with other IT members or suppliers
• Providing designated users with Mobile Phones, setting mobiles up with standardised Applications, and ongoing support 
• Supporting the work with the business on contract and supplier management activities e.g., Managed Printer services 
• Support the wider team with investigations on incidents
• Field / assign tickets to the wider team allocating according to skill set
• Document and publish communications for the IT department, projects, and any other required comms

Department administration:

• Support and Organise Projects 
• Liaising with stakeholders throughout the business in relation to licencing 
• Managing the Software Asset Management System 
• Coordinate the maintenance of department / business policies and procedures.  
• Coordinate and assist with department audits for both IT and business needs. 
• Review and aid in the assurance of department / business working within the guidelines of the latest Government Regulations – UKDPA18 / GDPR 
• Document and publish communications for the IT department, projects, and any other required comms
• Admin on the likes of desktop exercises e.g. distribute documents / diary management etc
• Purchasing of IT hardware / software for Division including CAPEX Documentation
• Reconciling Departmental billing
• Liaising with stakeholders for mandated training
• Organising / Disposing of WEEE Waste

Any other general duties, within the capability of the post holder, as agreed with the IT Manager

Skills & Qualifications

• Has the natural ability to collaborate and communicate with anyone in the business
• Team player but also able to work alone
• Possess an excellent customer service approach
• Good knowledge of Microsoft office
• Ability to understand and translate end user issues with effective communication back to IT
• Holds a level of appreciation of Data Protection and the purpose of it
• High level of attention to detail when it comes to resolving problems
• Ensures tasks / actions are completed
• Excellent written and verbal skills
• Can do approach

GDPR Compliance

Due diligence when dealing with all personally identifiable information in accordance with current data protection regulations.

Security Awareness and Data Protection training will be mandatory to comply with current Data Protection Regulations and associated competency standards.  

Ready to take the next step? Email hr@foster-gamko.com

Brief Description

To find and establish trading partnerships with new and developing refrigeration users in the Midlands area for Foster Refrigerator, Gamko UK and Foster Coldstores. Additional duties would be to assist with the development and management of Development Accounts as well as providing support to the UK Regional Business Manager in the general strategy and management of the Business Unit.

 Duties and Responsibilities

• To be responsible for the overall management of the Midlands region.
• To stimulate growth of the region in dealer and public-sector business.
• To apply the Regional Business Unit strategy to target customers and target areas of business.
• To use the company CRM system at all times to record, maintain and enrich all customer information & interaction as well as internal communication.
• To establish a comprehensive database of all target accounts, personnel and company structures on the company computer and maintain this data regularly.
• To identify new potential customers and form a business plan each year for business development.
• To establish a network of regional dealers or kitchen house companies to ensure the region develops a comprehensive dealer coverage.
• To stimulate and build congenial relationships with the unit dealers and end users.
• To assist dealers with site visits or trade exhibitions if required.
• To communicate to dealers on all updates and information relating to special offers or promotions on the unit range of products.
• To utilise all current IT opportunities to win business and keep up to date with latest regional trading performances. This must be presented to the business unit team on a regular basis
• To undertake to actively pursue new business and recommend ways in which the company can attract greater market share and/or penetration.
• To liaise with the UK Regional Business Manager on a monthly basis and review regional performance, service issues, new product development and current market trends.
• To prepare a regional sales forecast as required by the UK Regional Business Manager.
• To attend Sales meetings and assist with the planning and delivery of regional meetings as required.
• To use the 5-step fragmented sales process where appropriate in the day to day running of the business
• To assist the 80-dealer development manager and implement the 80 dealer initiatives using all tools given through the 5-step process.
• To implement and manage all regional sales initiatives giving regular updates and ensuring all documentation is up to date and accurate.
• To liaise with other Regional Business Managers and C.A.T. members on prospects, opportunities and database information sharing.
• To present new business start-up package templates for prospective new dealers.
• To attend business conferences, exhibitions and trade associations as required.
• To liaise with other departments to meet customer requirements.
• To undertake appropriate training as detailed by the UK Regional Business Manager.
• To conduct training for dealers or end users on all Foster and Gamko products as required.
• To undertake an annual review of performance and target / goal setting exercise for future trading periods.
• Setting and managing any retro and commercial deals alongside the business unit manager.
• To utilise the company’s resources in an economical manner mindful of the need for cost savings and preservation of the environment.
• To represent the company in a professional manner at all times.
• To assist the UK Regional Business Manager with the overall strategy and management of the business unit.
• To provide training, mentoring and assessment of the regional sales team as required.
• To manage and develop new potential development account customers and help drive the development account sector of the regional business
• To carry out due diligence when dealing with all personally identifiable information in accordance with current data protection regulations.

 Any other general duties, within the capability of the post holder, as agreed with the Departmental Manager.

The Person

Ready to take the next step? Email hr@foster-gamko.com